Return & Refund Policy – UttsobRong

1. Return Eligibility

  • Returns must be requested within 3 days of delivery
  • Product must be unused, unwashed, and in original condition

2. Non-Returnable Items

  • Discounted/sale items
  • Used or damaged products

3. Exchange Policy

We offer exchange only for:

  • Wrong product delivered
  • Size issues (if applicable)
  • Defective items

4. Refund Policy

  • Refunds are only applicable if product is out of stock
  • Refunds will be processed within 5–7 working days

5. Return Process

Contact us via phone or Facebook page to initiate a return.